ProfilePaul McLaren, Director of Support Engineering at West, has over 30 years experience in Public Safety. Throughout his career, Mr. McLaren has been instrumental in designing and implementing numerous Next Generation 9-1-1 Systems, Text to 9-1-1, CAD, Mapping, and 800 trunked radio systems. As Chair of the NENA Emerging Topics Committee, he helps set the standards for industry direction and provides educational sessions in venues throughout the world. A past PSAP Manager in New York, K-9 dog handler, Paramedic, and volunteer firefighter, Mr. McLaren’s educational background includes Electrical Engineering, RF systems, Plasma Physics, and Systems Integration, providing an extensive technical foundation. His expertise brings a broad perspective to the application of advanced systems in emergency response.