ProfileCyndee is an ENP and is the 911 Communications Manager with the Santa Barbara Police Department in California. Formerly, she served as the Communications Manager with the San Bernardino County Sheriff’s Department Communications Division. Throughout her 31 year career in public safety communications, she has worked as a 9-1-1 dispatcher, CTO, supervisor and manager. She has served on a number of committees including, California's POST Public Safety Dispatch Advisory Counsel, California State 9-1-1 Advisory Workgroup, and POST Best Practice Workgroup. She led the State of California's first regional Text to 9-1-1 deployment in 2015, in partnership with 21 PSAP's from San Bernardino and Riverside Counties.