The ability to access real-time information is important in any business. But for organizations handling mission-critical communications--such as public safety and the public’s water supply—real-time information is everything. Numerous municipalities, including Grand Forks, North Dakota, are turning to wireless solutions and benefiting from the ability to leverage one wireless infrastructure to enable multiple applications and services. This case study provides a real-life look at how this city deployed a wireless network to improve efficiency and safety for their police and emergency services. It also examines how the same wireless infrastructure is being used in the automation of the city’s water storage and pump facilities.